Testimonials

While our name has changed over the years, from BAM 1 Travel to McMillian Travel and now Innovative Solutions, our service to our customers has never waned. It has been and always will be our greatest priority. Here is what some of our customers have to say about us...

Unbelievable vacation Brenda thank you very much. We will send you some pics. The service was off the charts.. beautiful vacation resort.   --Anthony Costanzo

 

Your services were SUPERB!  You got us into a nice hotel at the last minute for Memorial Day weekend, and we are grateful.  Decided to take my Mom to Cherokee for the day, and my daughter spent some time in a salt cave.  It was a relaxing time away.  Just what the Dr. ordered.--Shondra Whatley

 

Just got back from a cruise to Jamaica and Grand Cayman. Brenda McMillian is the best!--Carol Lee

 

Hey Brenda, Thanks SOOOOOO much for the assist.  I had a FANTABULOUS time on the Bahamas cruise.  It was all you said and more!!!!  Can't wait to do it again. Keep up the great job!!!! ---JCB

 

My sister entrusted in me to put a family vacation together in Florida at the last possible minute the week after Easter. I figured well I'll just go through the motion and tell her I could not get it done. But instead I decided to call Brenda at BAM 1 (now McMillian Travel) and the dream began. Her knowledge of what was going on from start to finish, the different ideas she gave us, the reasonable rates we acquired was just part of it. This was really the first time dealing with BAM 1 and now I'm a client for life. I can't thank-you enough BAM 1, looking forward to my next venture.  --Johnny Sturdivant

 

Brenda offers excellent customer service and always looks for the best value with excellent accommodations at the same time. I booked a 20th anniversary trip for me and my husband to Las Vegas and it was wonderful we got to see so much stuff.  The checking process was easy everywhere we went and the best part about planning this trip was that I paid for it with installments which made it less stressful to pay for.
Thanks Brenda. --- Crystal Rogers

 

Mcmillian Travel services is AWESOME!!!! Brenda is so friendly, courteous,fast, and knowledgeable. She made sure we had all necessary information about our cruise and flight before we left our home. She also took care of making sure we had excellent shuttle transportation from the airport to our ship and back to the airport on our departure from the cruise. Brenda also gave us options of insurance plans in case we needed to cancel our trip or an emergency arose. She also surprised us with a happy honeymoon cake waiting in our cabin. Overall I had a positive experience with Mcmillian Travel and would definitely recommend and use their services again. Please feel free to contact me with further questions.....tracy reese on facebook. Thanks Brenda. You ROCK!!!! ---Tracy Reese

 

Thanks to Ms. Brenda our First family cruise was a huge success! My family was very apprehensive at first.i She is very informative and doesn't mind answering any questions/concerns and does so in a timely manner. Is it too soon to start planning for next Christmas? ---Jennifer. Hewett-Porter 

 

My wife and I recently returned from a trip to Mexico using BAM 1 Travel (now Innovative Solutions). We have used other travel agents before with lack-luster results. Not so with BAM1 Travel. Brenda thought of everything!! Her attention to detail was awesome!! She took care of all the details and our vacation was very memorable! Needless to say, we will continue to use her agency for all of our vacation plans! If you are in the market for a travel agent that will truly take care of all your travel needs, you have found it with Brenda and BAM 1 Travel!  WAY TO GO BRENDA!!--Chuck Little

 

Brenda is detail focus; she provides great service and is very conscious about giving value along with her superior serviced. She strives to provide valuable insightful and cost effective ways for my trips and vacations.--John Tyson

 

Brenda is very professional and knowledgeable concerning the industry. She provides prompt on time service and great customer service.  --Teresa Capers

 

Brenda, Thank you so very much for helping me and T.J. with our honeymoon plans. You took a lot of headache for me. We had so much fun on our cruise and more than likely wouldn't have without your help and answering all our questions. Thanks so much again. God Bless.--T.J. and Sarah Howell

 

Brenda is the most creative, trustworthy and well-informed professional I've dealt with. Coupled with attention to detail, entrusting my travel plans with here has never been anything less that perfect.--Vaughn McMillian

 

I am a first time Cruise Client with McMillian Travels. Five (5) Star Service from departure to arrival.!!! My experience made me feel like a Celebrity !! All Inclusive from hotel, taxis, Cruise Liner etc. Now that I'm back from my 5-day...I have harassed Ms. McMillian for a new trip now!!! I do not want to un-pack!!! I recommend this company from a hard working Client to a Rich Celebrity !!! Thank you Ms. McMillian for the greatest experience of my LIFE !!!!!!! MMB

"The vacation was great! That's the first time my wife & I have been on vacation without the kids. The all inclusive was perfect for us. For the money I definitely think all inclusive is the way to go. The dolphin adventure was probably the coolest thing I've ever done in my life!! The deep water swim lets you swim with a dolphin, not just take pictures. We were in the water swimming around with a dolphin! Going under petting the dolphin, playing, riding it's back fin. Very very neat experience!! I will use a travel agent next time we plan a big vacation. It was so nice to have everything ready airline tickets, taxi, hotel and not spend so much time trying to find the best deal. Overall awesome vacation would definitely do it again!"--M. Crump